General questions:

Some offers are redeemable in venues (food & beverage); some offers are on services (like car insurance) and some online (clothes shopping) in the form of a unique discount code. All information is easy to find in the Member portal. To avail offer at your selected club or any associated venues, show your membership card to the venue's team. 

adv+ lifestyle membership offers access, benefits and discounts at a comprehensive range of facilities in the UAE. The portfolio includes leisure pools, chique hotels, beautiful beach spots, co-working spaces, family recreation areas & top fitness sports venues. 

Set across every area in Dubai, Sharjah & Ajman the recreation & beach clubs offer residents, families, business entrepreneurs and expats alike endless opportunities for socialising, daily activities, pampering and networking. Becoming a member of adv+ provides you with a great level of benefits and a wide range of experiences. 

You will be able to request one club change for free within 30 days from sign up (a small admin fee applies for card replacement & delivery).
To change a club after 30 days, a club change & admin fee to issue a new card. The charges are applicable per adult member.

Detailed fees structure is listed in the https://advplus.ae/page/terms-and-conditions under section 1.6.

With a Single Membership, you are given free access and any guest you may want to bring with you (adult or child) you would have to pay the discounted guest rate. The guest rates are available to see in the Member Portal.

If you were to opt-in for the Family Membership, you may have up to four family members using the membership. Family members are husband, wife/partner and up to 2 children age 15 or below. The same policy applies for guests and guest rates as for single membership.

Go to any of our JOIN TODAY website areas and complete the purchase. Then, we will cross check if you have been a recent member of any partner clubs, verify your understanding of our Terms & Conditions and from there is smooth sailing to receiving your membership card(s)! 

 We will send you confirmation of your purchase and process your membership card and the Member Portal access.

Your membership will be valid for 12 months.

Everything about adv+ and your membership:
- Your profile & personalised referral code (rewards included)
- Your selected clubs and availability indicators (green - plenty available, orange - getting busy, red- full for the time being)
- Your linked children (for family memberships)
- All offers currently available to you across all clubs and more

Club access:

Yes, unlimited visits, but access is not guaranteed. We operate on a First-Come-First-Served-Basis. This means that members may have fully used our membership access at a particular club on a day. If one of your clubs is already very busy, the best options are either to access the club on another day or spend the day at either of the other clubs on your list. We always recommend checking Member Portal for real-time occupancy updates before setting off.
If you are looking for further details, please refer to https://advplus.ae/page/terms-and-conditions/ section 1.5.

A sufficient number of membership slots are being purchased at each club with healthy ratios based on usage trends and member levels.

If membership slots are all in use at the time of your visit, you may be able to pay the special day rate to gain access, subject to availability. Alternatively, spend the day at one of the other clubs on your list. We always recommend checking Member Portal for real-time occupancy updates before setting off.  

No. You may visit a club only once a day, subject to the availability of membership slots by the time of your visit. 

Yes. You may visit more than one club in a day, subject to the availability of membership slots by the time of your visit.

Yes! Login to your Member Portal via https://member.advplus.ae and go to "My Clubs".
The club availability indicators are:
Green - plenty available
Orange - getting busy.
Red- full for the time being

Children & guests:

Children are allowed to go with you to use the facilities and membership you purchase. Most clubs don't allow access to gyms for those under 16 years old. Check each venues information and their facilities description for more details. Some guest rates may apply, depending on the club and the day of the week.

Children can only go with you as your guests or under Family Membership.

Yes. This is standard practice, please keep their Emirates IDs on you at all times.

No. The membership is non-transferable. Each card/ App includes a photograph of the membership holder, and all clubs reserve the right to cross-check the Emirates ID in case of image mismatch. If the ID does not match the membership details, clubs reserve the right to refuse entry.

For more information on guest rates, refer to each venue’s Detailed Club Guide page for more specific club's fees. Most rates are nominal and will not break the bank.

Adding a partner to family membership:

Yes, you can and a partner. You can either select a family membership or two single memberships.

You do not need to be married to nominate someone also to get an Advantage Plus membership. You are free to add a partner as you see fit. It may be your sister, brother, friend, relative or even a cousin.

 All we ask is that you would ensure that your partner is familiar with the terms and conditions of the membership.

Payments & Fees:

You can pay by credit card/ debit card or cash on delivery. The payment is collected for the membership duration upfront. Some of the corporate partnerships allow for quarterly payments or salary deductions. Speak to your employer to find out if you are a corporate client of Advantage Plus. If not, get in touch at memberships@advplus.ae.

Our membership prices are charged per person or per family, per annum. The rates may vary. Please refer to the price section of the website.

We accept major credit cards and cash payments. For select corporate partners, we offer a Direct deduction of salary (these go through your HR).

We do not offer refunds.

Spotii is a payment portal that verifies your credit score, and if you qualify, you can split your payments across four instalments.
The instalments will automatically deduct from your card/account over the initial four months of the membership, not quarterly. 
The same terms of use apply to memberships purchased using Spotii as if the payment was one time upfront payment. 

 

If you require more information on Spotii, please visit https://advplus.ae/spotii.

Membership access and card delivery:

Your card will be delivered by courier once we have all of the details we require to process your membership. It may take between 48 to 36 hours from order completion. Our team will advise when your card has been dispatched, and the courier will contact you on the mobile number you provide to arrange delivery. Or you will be able to collect it from a hot desk or your HR department.

Portal can be accessed via "Member Login" or got to access it; go to this website: https://member.advplus.ae/.
Click on “sign-up” and enter the email address you used during the membership purchase. You will receive an email with a  password setup link.

To access the club, you will be required to show the original card. All clubs operate a strick No-Card-No-Entry policy. 
Here is what you find under your Member Profile login:
- Your profile & personalised referral code (rewards included)
- Your selected clubs and availability indicators (green - plenty available, orange - getting busy, red- full for the time being)
- Your linked children (for family memberships)
- All offers currently available to you across all clubs and more.

Corporate rates:

We offer corporate rates to companies that purchase a large number of memberships. Get in touch with us at memberships@advplus.ae to find out more.

This will depend on an agreement between the HR department and us. Best to get in touch with them. If we are not yet listed as a Corporate partner in your company, get in touch with us at memberships@advplus.ae.

Once you have your membership and you have paid the annual fees, you will be able to use it until it expires.  There is no need to panic if you resign you will get to keep the membership. Upon membership renewal, the membership price may be different.

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