Terms and Conditions
Advantage Plus (adv+) reserves the right not to process a membership application for persons who currently hold, or have held in the past six months, any form of membership with any of the three selected Club’s or facilities.
Any member who is found to have provided false information in relation to previous membership with any of the Club’s affiliated partners will have the club(s) in question removed from their selection and given the opportunity to select an alternative club. A refund will not be offered.
By browsing, accessing or using this “adv+” Advantage Plus Programme and advplus.ae (“Advantage Plus Programme”), you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Advantage Plus Programme and your use of the services offered on the Advantage Plus Program. Continued use of the Advantage Plus Programme will constitute acceptance of these Terms and Conditions of Use and may be amended from time to time.
TERMS & CONDITIONS 2021
1. General Terms
1.1 The name of the club is the ADVANTAGE PLUS PROGRAMME (ADV+). Website Owned & Operated by PARASOL LOYALTY CARD SERVICES LLC.
1.2 The ADV+ is established to provide Corporate Professionals in the UAE and their nominated partners with an organisation to belong to as members.
1.3 The ADV+ will provide social, recreational, sports & cultural activities to its members.
1.4 All members shall be subject to the rules and regulations, be entitled to use and enjoy in common with the other members of the club, the benefits and discounts provided to members, as mentioned on the website, without any financial liability except for the payment of the required membership fees and any fees pertaining to registration. Subject to the terms & conditions of each venue.
1.2.1 All members are entitled to all the privileges of membership based on the agreement to be bound by the rules and regulations of the ADV+.
1.2.2 Separately and in addition to these Terms and Conditions, when using any Service, Members agree to be bound by the terms and conditions imposed by the Service Provider providing that Service as such terms and conditions are made available by the relevant Service Provider.
1.2.3 Membership duration is 12 months from the date of joining. Memberships purchased under Offer are bound by the Offer specific Terms and condition.
1.2.4 Members may be required to produce their membership card and must do so, on request, by any authorized person acting on behalf of any club, organization or venue that membership of ADV+ allows entry to or that provides a discount on food, drinks or services.
1.2.5 Single Membership allows entry for one adult into each leisure facility. Single members need to pay child guest charges for children if they accompany the member to any of the free leisure facilities. Age and prices for children vary by venue – please check the website for more details.
1.2.6 Family Membership allows membership for two adults and up to two children age 5-15 years per family membership. Children are allowed in the facility when at least one Family cardholder is present – if the members have more than two children, the member would need to pay child guest charges for the additional children at the leisure facility or purchase additional child membership. Prices for children vary by venue – please check the website for more details. Note: Access for children is restricted to leisure facilities and does not include gyms or Clubs marked as “adult-only membership access”.
1.2.7 Member Nominees – Members are eligible to nominate partners to sign up with them. Nominated Partners are subject to approval by ADV+ and ADV+ reserves the right not to process a membership application without reason. The nominated partner will receive a unique membership number and access to ADV+ Portal/App.
1.2.8 Club selection – Member selects three venues that are fixed for 12 months, but not guaranteed. Refer to section 1.5.1 for more details.
1.2.9 Membership is paid yearly before the first check in to a venue. ADV+ subscriptions include unlimited use of offers across all clubs.
1.2.10 Membership of ADV+ is for personal use and is non-transferable. You may not give your card to a third-party to use as his/her own card. This is fraudulent use of the ADV+’s property.
1.2.11 Members shall not, under any circumstances, copy or seek to copy the Membership Card, obtain any of the Services by fraudulent means or assist others to copy the Membership Card or obtain the Services by fraudulent means.
1.2.12 Members shall not, under any circumstances, share access to their ADV+ PORTAL/APP, obtain any of the Services by fraudulent means or assist others to gain access or obtain the Services by fraudulent means.
1.2.13 The ADV+ may elect temporary, life, guest or honorary members on such terms as the club shall consider fit.
1.3 Club Access
1.3.1 Membership entitles the member to unlimited access to their three pre-selected venues on a “first come first serve” basis.
1.3.2 The club access is not guaranteed.
1.3.3 Turn away policy: if the ADV+ slots are full at the time of check-in to a club, the members have an option to pay a guest fee to enter the club. The guest fees vary from club to club and are subject to change. All guest fees are available via Member Portal and Detail Club Information documents hosted on the Website and Member Portal.
1.3.4 Members can see real-time availability in the Member portal for their select clubs. Portal is accessible under https://member.advplus.ae. Section “My Clubs”. The availability indicators: green – plenty available, orange – getting busy, red- full for the time being.
1.4. Membership Fees
1.4.1 The membership fee payable by a member shall be on the sum designated by ADV+ and may change at the discretion of ADV+.
1.4.2 ADV+ reserves the right to vary membership fees for different types of membership, as ADV+ shall see fit.
1.4.3 ADV+ reserves the right to change their membership fees to be applicable for new memberships or upon renewal, unless otherwise specified in writing and bound by an agreement with the client.
1.5. Club access, Partners & Deals
1.5.1 The ADV+ reserves the right to add /remove or amend the deals as it sees fit, to be toward the best interest of the ADV+ and its members. Should a contract with one of our partnered health clubs not be renewed for any reason, the health club contract will be replaced with a new contract of equal or better value.
1.5.2 All membership benefits are subject to change. No refunds will be made should any deals be changed/ amended/removed during the year whereby such deals terms and conditions were beyond the scope of power for ADV+ to amend. ADV+ is bound by every contract’s terms and conditions as determined in the paperwork and all members are to be bound by it as stipulated between both parties.
1.5.3 ADV+ sells its membership as a package and no members signing on for only one particular offer will be offered a refund should an offer be amended/changed/removed during the course of the programme’s existing contract with a Partner Club/Vendor.
1.6. Membership Charges, Cancellation, Refund Policy
1.6.1 No membership fees shall be refunded if a member resigns from their employer. No refunds are given. No partial refunds are given. No memberships will be frozen if the member leaves Dubai for a period of time.
1.6.2 Membership is valid for a period of one year only and renewal is on an annual basis. Membership is sold for twelve months and not parts thereof. Expiry date appears on the card.
1.6.3 No refunds shall be given in respect of the Membership Fee, following cancellation of Membership.
1.6.4 No refunds shall be given in respect of the Membership Fee following cancellation due to Members’ misconduct.
1.6.5 Membership club selection: Any member who selects his/her 3 clubs upon joining will be given a 30 day grace period to change one club should they realise they wish to change their choice of clubs.
Should no change request be done within the initial 30 days upon signing up, then all three clubs are to remain unchanged for the duration of the membership.
An admin fee of AED 75 will be charged to replace the membership card indicating new club selection within 30 days. No change of club will be done without the return of the original membership card.
1.6.6 Club Change request. A member can requests club change during the duration of the membership, after 30 days grace period. This change will incur AED 500 admin fee per club, per adult change and a card replacement fee of AED 75 per card.
1.6.7 In case of default of payment BNPL (Buy now pay later provider), the membership is suspended with immediate effect. Payment must be made within 7 days to the BNPL provider to resume the access.
1.7. When using any Service, Members shall at all times:
1.7.1 behave with decorum and in a manner appropriate to the settings of the gym, beach club, restaurant or facilities of any Service Provider (as applicable);
1.7.2 not disrupt the enjoyment of other users of the gym, beach club, restaurant or facilities of any Service Provider (as applicable); and
1.7.3 not behave in any way which brings the ADV+ name into disrepute.
1.7.4 ADV+ reserves the right to cancel a Member’s Membership, immediately and without notice, in the following circumstances:
126.96.36.199 the Member fails to pay the Membership Fee prior to use of the Services or such payment is in any way rendered void following the payment;
188.8.131.52 the Member breaches the terms and conditions imposed on the use of the Services by the Service Provider providing such Services; or
184.108.40.206 the Member is otherwise in breach of any obligation in these Terms and Conditions.
1.8. Lost & Stolen Cards
1.8.1 The card is the property of the ADV+ and should be returned at the request of the ADV+.
1.8.2 If a Member becomes aware that a Membership Card is lost or stolen, or that it has been used in any unauthorised way or by any person not being the Member(s) to whom the Membership Card was issued, then such Member shall promptly notify the ADV+ of this.
1.8.3 After a Membership Card has been reported lost or stolen, ADV+ shall issue a replacement Membership Card with a new membership number. Membership Cards will be sent by ADV+ within 5 Business Days of the date of the report of the lost or stolen Membership Card.
1.8.4 ADV+ reserves the right to charge Members a reasonable fee for the production of each Membership Card which is additional to the first Membership Card issued. The fee for replacement cards is AED 75.
1.8.5 Lost or stolen Membership Cards shall be deactivated.
1.9. Exclusion Policy
1.9.1 Advantage Plus (ADV+) reserves the right not to process a membership application for persons who currently hold, or have held in the past six months, any form of membership with any of the three selected Club’s or facilities.
1.9.2 Any member who is found to have provided false information in relation to previous membership with any of the Club’s affiliated partners will have the club(s) in question removed from their selection and given the opportunity to select an alternative club. A refund will not be offered.
2. OFFERS USE DEFINITIONS
In these Terms and Conditions of Use, the following capitalised terms shall have the following meanings, except where the context otherwise requires:
“Account” means an account created by a User on the Advantage Plus Programme as part of Registration.
“Partner” refers to any entity whose products or offers can be purchased and/or redeemed (as the case may be) via the Advantage Plus Programme.
“Redeem” means to redeem a Partner’s products or offers on these Terms and Conditions of Use.
“Redemption” means the act of redeeming such products or offers.
“Register” means to create an Account on the Advantage Plus Programme and “Registration” means the act of creating such an Account.
“Offers” means deals of Partner’s products and/or Partner’s services, including without limitation, any vouchers for the redemption of such services, and “Offer” means any one of them.
“Services” means all the services provided by Parasol Loyalty Card Services LLC via the Advantage Plus Programme to Users, and “Service” means any one of them,
“Users” means the member of the Advantage Plus Programme, including you and “User”, means any one of them.
3. GENERAL ISSUES ABOUT THE ADVANTAGE PLUS PROGRAMME AND THE SERVICES
3.1 Applicability of terms and conditions: The use of any Services and/or the Advantage Plus Programme and the making of any Redemptions are subject to these Terms and Conditions of Use.
3.2 Location: The Advantage Plus Programme, the Services and any Redemptions are intended solely for use by Users who access the Advantage Plus Programme as specified in the Partner Offer. We make no representation that the Services (or any goods or offers) are available or otherwise suitable for use outside of the specifically described region/ store/ location. Notwithstanding the above, if you access the Advantage Plus Programme, use the Services or make any Redemptions from locations outside the United Arab Emirates, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws.
3.3 Scope: The Advantage Plus Programme, the Services and any Redemptions are for your non-commercial, personal use only and must not be used for business purposes.
3.4 Prevention on use: We reserve the right to prevent you from using the Advantage Plus Programme and the Service (or any part of them) and to prevent you from making any Redemptions.
3.5 Equipment and Networks: The provision of the Services and the Advantage Plus Programme does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the Advantage Plus Programme or the Services or make any Redemptions. To use the Advantage Plus Programme or Services or to make Redemptions, you will require Internet connectivity and appropriate telecommunication links. You acknowledge that the terms of agreement with your respective mobile network provider (“Mobile Provider“) will continue to apply when using the Advantage Plus Programme. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Advantage Plus Programme or any such third party charges as may arise. You accept responsibility for any such charges that arise.
3.6 Permission to use Advantage Plus Programme: If you are not the bill payer for the mobile telephone or handheld device being used to access the Advantage Plus Programme, you will be assumed to have received permission from the bill payer for using the Advantage Plus Program.
3.7 Age limit: by accessing or using the Advantage Plus Programme, you confirm that you are above the age of sixteen. If you are under the age of 16, you can confirm that you have received parental or guardian consent to access the Platform. If you have not received consent from the required person, then you do not have permission to use the platform.
3.8 License to Use Material: By submitting any text or images (including photographs) (“Material”) via the Application, you represent that you are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. You hereby grant us a worldwide, royalty-free, non-exclusive license to use the Material to promote our products and services.
4. OFFERS REDEMPTIONS
4.1 Need for registration: You must Register to make a Redemption from the Advantage Plus Programme.
4.2 Application of these Terms and Conditions of Use: By making any Redemption, you acknowledge that the Redemption is subject to these Terms and Conditions of Use.
4.3 Redemption: Any attempted Redemption not consistent with these Terms and Conditions of Use may be disallowed or rendered void at our or the relevant Merchant’s discretion.
4.4 Responsibility for Redemptions: Each Partner shall be responsible to ensure that any redemptions are done via the Advantage Plus Programme. It is forbidden to make any Redemptions that has not been verified.
4.5 Restrictions: (a) Reproduction, sale, resale or trading of any products or Vouchers or Redeemed products is prohibited. (b) If any product is Redeemed for less than its face value, there is no entitlement to a credit, cash or Product equal to the difference between the face value and the amount Redeemed. (c) Redemption of offers is subject to the availability of the relevant Partners’ stocks.
4.6 Parasol Loyalty Card Services LLC Not Liable: For the avoidance of doubt, Parasol Loyalty Card Services LLC shall not be liable for any losses or damages suffered by you resulting from a failure by the relevant Partner to fulfil any Redemptions in accordance with Clause 4.4 or for a failure by us to deliver any products or Offers to you due to the unavailability of such products or Offers pursuant to Clause 4.5(c).
4.7 Lost/stolen Products: Neither we nor any Partner shall be responsible for lost or stolen Products or Offers that have been Redeemed.
5. LOCATION ALERTS AND NOTIFICATIONS
5.1 You agree to receive pre-programmed notifications (“Location Alerts”) on the Advantage Plus Programme from Partners if you have turned on locational services on your mobile telephone or other handheld devices (as the case may be).
6. YOUR OBLIGATIONS
6.1 Partner terms: You agree to (and shall) abide by the terms and conditions of the relevant Partner for which your Redemption relates to, as may be amended from time to time.
6.2 Accurate information: You warrant that all information provided on Registration and contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.
6.3 Content on the Advantage Plus Programme and Service: It is your responsibility to ensure that any products, offer or information available through the Advantage Plus Programme or the Services meet your specific requirements before making any Redemption.
6.4 Prohibitions in relation to the usage of Services, Advantage Plus Programme: Without limitation, you further undertake not to or permit anyone else to:-
6.4.1 resell any products or Offers ;
6.4.2 furnish false data including false names, addresses and contact details and fraudulently use credit/debit card numbers;
6.4.3 attempt to circumvent our security or network including accessing data not intended for you, log into a server or account you are not expressly authorised to access or probing the security of other networks (such as running a port scan);
6.4.4 execute any form of network monitoring which will intercept data not intended for you;
6.4.5 enter into fraudulent interactions or transactions with us or a Partner (including interacting or transacting purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);
6.4.6 extract data from or hack into the Advantage Plus Programme;
6.4.7 use the Services or Advantage Plus Programme in breach of these Terms and Conditions of Use;
6.4.8 engage in any unlawful activity in connection with the use of the Advantage Plus Programme or the Services; or
6.4.9 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Advantage Plus Programme or Services.
7. RULES ABOUT USE OF THE SERVICE AND THE Advantage Plus Programme
7.1 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the Advantage Plus Programme will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us at email@example.com.
7.2 We do not warrant that your use of the Services or the Advantage Plus Programme will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services or the Advantage Plus Programme will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services and the Advantage Plus Programme, access to the Services and the Advantage Plus Programme may be suspended, restricted or terminated at any time.
7.3 We do not give any warranty that the Services and the Advantage Plus Programme are free from viruses or anything else which may have a harmful effect on any technology.
7.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Advantage Plus Programme from time to time. Your access to the Advantage Plus Programme and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the Advantage Plus Programme at any time.
7.5 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.
8. SUSPENSION AND TERMINATION
8.1 If you use (or anyone other than you, with your permission uses) the Advantage Plus Programme, any Services in contravention of these Terms and Conditions of Use, we may suspend your use of the Services and/or Advantage Plus Programme.
8.2 If we suspend the Services or Advantage Plus Programme, we may refuse to restore the Services or Advantage Plus Programme for your use until we receive an assurance from you, in a form we deem acceptable, that there will be no further breach of the provisions of these Terms and Conditions of Use.
8.3 Parasol Loyalty Card Services LLC shall fully co-operate with any law enforcement authorities or court order requesting or directing Parasol Loyalty Card Services LLC to disclose the identity or locate anyone in breach of these Terms and Conditions of Use.
8.4 Without limitation to anything else in this Clause 8, we shall be entitled immediately or at any time (in whole or in part) to: (a) suspend the Services and/or Advantage Plus Programme; (b) suspend your use of the Services and/or Advantage Plus Programme; and/or (c) suspend the use of the Services and/or Advantage Plus Programme for persons we believe to be connected (in whatever manner) to you, if:
8.4.1 you commit any breach of these Terms and Conditions of Use;
8.4.2 we suspect, on reasonable grounds, that you have, might or will commit a breach of these Terms and Conditions of Use; or
8.4.3 we suspect, on reasonable grounds, that you may have committed or been committing any fraud against us or any person.
8.5 Our rights under this Clause 8 shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.
9. DISCLAIMER AND EXCLUSION OF LIABILITY
9.1 The Advantage Plus Programme, the Services, the information on the Advantage Plus Programme and use of all related facilities are provided on an “as is, as available” basis without any warranties whether express or implied.
9.2 To the fullest extent permitted by applicable law, we disclaim all representations and warranties relating to the Advantage Plus Programme and its contents, including in relation to any inaccuracies or omissions in the Advantage Plus Programme, warranties of merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement or implied warranties from course of dealing or usage of trade.
9.3 We do not warrant that the Advantage Plus Programme will always be accessible, uninterrupted, timely, secure, error-free or free from computer virus or other invasive or damaging code or that the Advantage Plus Programme will not be affected by any acts of God or other force majeure events, including the inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.
9.4 While we may use reasonable efforts to include accurate and up-to-date information on the Advantage Plus Programme, we make no warranties or representations as to its accuracy, timeliness or completeness.
9.5 We shall not be liable for any acts or omissions of any third parties howsoever caused, and for any direct, indirect, incidental, special, consequential or punitive damages, howsoever caused, resulting from or in connection with the Advantage Plus Programme and the services offered in the Advantage Plus Programme, your access to, use of or inability to use the Advantage Plus Programme or the services offered in the Advantage Plus Programme, reliance on or downloading from the Advantage Plus Programme and/or services, or any delays, inaccuracies in the information or in its transmission including but not limited to damages for loss of business or profits, use, data or other intangible, even if we have been advised of the possibility of such damages.
9.6 Neither party shall be liable for any loss or damage resulting from the delay or failure to comply with this agreement to the extent that such a delay or failure is caused by circumstances beyond that Party’s (Impacted Party) reasonable control, including but not limited to the following force majeure conditions: Acts of God; flood, fire, earthquake or explosion; pandemics, natural disasters, nuclear war, war invasion, hostilities (whether war is declared or not) terrorist acts, riot or other civil unrest; government order or law; actions, embargoes or blockades in effect on or after the date of this agreement; action by any governmental authority; national or regional emergency; strikes, labour stoppages or slowdowns or other industrial disturbances not caused by Impacted Party; and shortage of adequate power or transportation facilities. The Impacted Party shall give notice within 5 (five) days of the Force Majeure Event to the Other party, of the nature and duration of the force majeure event and resume performance as soon as reasonably possible. If any condition constituting force majeure event continues beyond longer than 10 (ten) days, either Party may terminate this agreement upon 5 (five) days written notice.
9.7 We shall not be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof, for any indirect, consequential, collateral, special or incidental loss or damage suffered or incurred by you in connection with the Advantage Plus Programme and these Terms and Conditions of Use. For the purposes of these Terms and Conditions of Use, indirect or consequential loss or damage includes, without limitation, loss of revenue, profits, anticipated savings or business, loss of data or goodwill, loss of use or value of any equipment including software, claims of third parties, and all associated and incidental costs and expenses.
9.8 The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.
9.9 Notwithstanding our efforts to ensure that our system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. We cannot, and do not warrant that data transfers pursuant to the Advantage Plus Programme, or electronic mail transmitted to and from us, will not be monitored or read by others.
You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your use of the Services, (b) any other party’s use of the Services using your user ID, verification PIN and/or any identifier number allocated by Parasol Loyalty Card Services LLC, and/or (c) your breach of any of these Terms and Conditions of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.
11. INTELLECTUAL PROPERTY RIGHTS
11.1 All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks on the Advantage Plus Programme are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcast or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.
11.2 Nothing contained on the Advantage Plus Programme should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Advantage Plus Programme without our written permission. Misuse of any trademarks or any other content displayed on the Advantage Plus Programme is prohibited.
11.3 We will not hesitate to take legal action against any unauthorised usage of our trademarks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trademarks of their respective owners.
12.1 We may periodically make changes to the contents of the Advantage Plus Programme, including the descriptions and prices of goods and services advertised, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of the Advantage Plus Programme.
12.2 We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Advantage Plus Programme and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.
13. APPLICABLE LAW AND JURISDICTION
13.1 The Advantage Plus Programme can be accessed from all countries around the world where the local technology permits. As each of these places has differing laws, by accessing the Advantage Plus Programme both you and we agree that the laws of the United Arab Emirates, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the Advantage Plus Programme.
13.2 You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of the United Arab Emirates in respect of any dispute arising out of and/or in connection with these Terms and Conditions of Use.